Deputy Director

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The Deputy Director works closely with the Chief Executive Officer (CEO) to implement priorities and direction set by the Board of Directors. The Deputy Director works closely with management and staff to set clear performance goals, monitor progress, resolve problems, facilitate interdepartmental coordination, communicate with key stakeholders, ensure continuous improvement, and plan for the future.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as the primary back-up for the CEO in his/her absence and provides general staff supervision and organization management.

• Human Resource duties include; manage payroll, benefits for all employees and volunteers.

• Represent H.O.P.E. at public functions and coalition events; ensure the integrity and best interests of H.O.P.E. at all times.

• Ensure compliance with all program requirements including Federal, State and County programs as well as foundation grants.

• Work to secure financial support for H.O.P.E.; write grants, run pay-for-service programs, organize fundraisers and donor appeal letters.

• Communicate organization goals and operational plans to all levels of the organization and to donors.

• Assist the CEO with strategic planning and coordination of the organization's programs, projects, and policy positions.

• Pursue development opportunities by identifying properties, creating financial pro-formas, presenting opportunities to Board, and performing other due diligence.

• Work closely with CEO to prepare the annual budget, manage organizational cash flow and budget updates, manage outstanding H.O.P.E. obligations and present clear information to the Board, the finance committee and H.O.P.E.'s key stakeholders on the financial position of the organization. Ensure that H.O.P.E. is in a financial position to deliver on its programmatic priorities.

• Ensure H.O.P.E.'s Training departments provide high value, culturally competent training products and services; workforce development, entrepreneurship, homebuyers and financial capability clients.

• Oversight of the CDFI program by working closely with Director of Lending to ensure H.O.P.E. provides innovative, value added services.

• Oversight of Real Estate-Property/Asset Management; Working closely with CEO to ensure that H.O.P.E.'s properties remain financially viable and deliver value added services to tenants. Ensure department hits earned income goals. Facilitate coordination with other departments.

• Other duties and special projects as assigned.

QUALIFICATIONS, KNOWLEDGE & SKILL REQUIRED:

• College Degree plus experience in nonprofit management

• Prior experience in the nonprofit housing and community development sector is strongly preferred

• Passion for H.O.P.E. Services’ Mission

• Fluency in Spanish is strongly preferred

• Ability to work with a wide diversity of clients and partners

• Excellent written and oral communication skills
• Strong attention to detail and advanced problem-solving skills
• Self-starter and deadline-driven
• Professional, well organized and able to handle a variety of duties simultaneously
• Positive attitude and excellent customer service skills

• Proficiency in the Microsoft Office Suite