(41.482327,-90.58193)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

2754 12th StreetRock Island, IL 61201


About

Come volunteer at The Treasure Chest to help support local non-profits here in the Quad Cities!

We are looking for several volunteer Store Greeters to welcome patrons, and help ensure quality of facilities and service.

Primary Responsibilities and Duties

  • Greet customer, guests, and clients.
  • Speak with patrons to ensure satisfaction with service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Maintain contact with management, store workers, and customers to ensure that details are handled properly and customers' concerns are addressed.
  • Inspect merchandise areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Receive and record patrons visits.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Direct patrons to coatrooms and waiting areas such as on the corporate floor
  • Ensure prompt and courteous service.

Skills

  • People Skills
  • Customer Acquisition
  • Verbal / Written Communication
  • Ushering
  • CSR / Volunteer Coordination
  • Customer Service

Good Match For

Teens People 55+ Group

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 0-5hrs/week; 10:00AM - 5PM; Tuesday-Saturday
  • courteous, outgoing, friendly, professional, and polite

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