On the Go Administrative Assistant

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Program:

On the Go, a program of Jewish Family Service, is our transportation service for older adults.

Goal of Position:

The On the Go volunteer administrative assistant would assist the program coordinator by maintaining and bringing volunteer and rider files up-to-date.

Benefits:

* The program coordinator currently manages over 800 rides per month. Maintaining current files is pivotal in providing excellent service to the older adult community.

* A warm, friendly environment and the satisfaction that they will be helping older adults meet their transportation needs.

Tasks/responsibilities:

* Answer phones

* Call new enrollees

* Assemble and mail out rider enrollments

* Enter rider information into On the Go Rosters and Emergency Preparedness database

* Check rider and ride details in On the Go Rosters, RideScheduler and ETOi

* Fold, label and send JFS Social and Wellness Newsletters

* Conduct Rider Satisfaction surveys over the phone

* Write and send Volunteer Appreciation Thank You cards

* Distribute flyers in the community (mileage reimbursement provided)

* Assist with Lyft and Uber dispatch

* Other clerical duties including but not limited to filing, faxing, printing, scanning, etc.

Qualifications:

* Be punctual

* Personable

* Excellent Microsoft Office Suite skills - Word, Excel, Power Point, etc.

* Friendly, especially over the phone with seniors who may be hard of hearing

* Well-organized and detail-oriented; neatness and accuracy are very important

Requirements:

11. Complete a volunteer application at www.jfssd.org/volapp

2. Attend a JFS volunteer interview and orientation with Volunteer Services staff

3. Must have car insurance

4. Agree to background check, reference check, and privacy & security policy

Time Commitment:

We are looking for a volunteer who would like to commit to this opportunity 1-2 times per week, Monday through Thursday, for a total of 4-8 hours per week. Or two volunteers who can each come in for 2-4 hours per week.

Worksite/Department:

Jewish Family Service * 8804 Balboa Avenue * San Diego, CA * 92123

Immediate Supervisor:

Rides & Smiles Coordinator