Intake & Referral Assistant - Programs Admin


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ORGANIZATION
(43.61181,-116.26913)
 

Cause Areas

When

Wed Mar 01, 2017 08:00 AM - Wed May 31, 2017 05:00 PM

Where

7025 W EmeraldSuite ABoise, ID 83704


About

Who: You have an ability to effectively communicate with a wide variety of potential clients, stakeholders, and community partners regarding program admission. You are comfortable providing support to callers, especially in times of crisis. You are friendly, concise, and have attention to detail.

What: Intake & Referral Assistant will:

  • Respond to inquiries and referrals
  • Complete assessments to determine program eligibility
  • Assist callers with information and referral options
  • Coordinates referrals with IYR programs
  • Maintains a database of inquiries and referrals, generates reports when needed
  • Actively participates in quality assurance activities, as assigned
  • Ensures documentation of position’s activities
  • Assists with Program Outreach as needed

Why: Supporting IYR’s intake and referral function to better serve kids and families in Idaho.

When: Short term assignment, Monday - Friday, 8am - 5pm, starting March 1 st through May 31 st. . Willing to split between multiple volunteers.

How: In order to volunteer for this opportunity, you will need to:

  • Be at least 21 years old.
  • Submit application
  • Submit to a criminal background check
  • Complete interview
  • Comply with all Idaho Youth Ranch Volunteer Policies and Procedures

Skills

  • Office Reception
  • Case Work / Management
  • Customer Service

Good Match For

People 55+

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 21
  • Orientation or Training
  • F/T 3 months, will work with volunteer's availabil
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