Mobile/User Experience Business Analyst


Cause Areas


It's flexible! We'll work with your schedule.


2657 Annapolis RoadHanover, MD 21076


Do good for your community while using your professional expertise. Work with talented peers on a rewarding non-profit cause related program. The Rare Genomics Institute is making a difference. RG is a nonprofit organization that helps families in need of genome research.

Works directly with the business and consults on what they need from systems/processes to achieve objectives with emphasis on mobile and user experience objectives; facilitates discovery sessions; develops Project/Business logic requirements/design documents, creative briefs, and use cases; leads user acceptance testing; integrates marketing/e-business strategies, channels, technologies, principles, processes; functions as key liaison between business stakeholders and development teams throughout project lifecycle and during day to day operations.

Reports to: Sr Ecommerce Business Analysis/UAT


  • Extensive interaction with the Director of Ecommerce Development & other team, group, department members

  • Extensive interaction with business users, 3rd-party vendors, and onshore/offshore support resources

  • Owns elicitation, analysis, documentation, and management of mobile/user experience (UX) business requirements

  • Leverages and defines effective processes for the capture, review, and approval of requirements

  • Assists with diagnoses and resolution of Incident and Service requests that pertain to mobile/UX solutions

  • Assists in development and execution of standardized, repeatable test processes for the organization and team-level use

  • Provides subject matter expertise and analytical support to facilitate mobi-app/site project and ongoing operations

  • Reports on UX and mobi-app/site best practices, mobile/UX standards, competitors’ products, legal requirements.


  • 1 year demonstrated experience with mobile and UX projects serving as Business Analyst or related role

  • 1 year experience UX/mobi-app/site testing and project lifecycle (requirements gathering, go-live, steady state)

  • Experience working with third-party vendors with an understanding of systems integration

  • Strong analytical skills, problem solving, and documentation skills with keen ability to interpret business needs and translate them into application and operational requirements in business terms

  • Strong communications skills, verbal and written, and is able to convey complex issues in a concise manner

  • Must be organized and capable of tracking /managing multiple high priority issues simultaneously

  • Highly self-sufficient; a strong self-starter; logical, methodical, and has strong interest in process improvement

  • Effectively liaisons with multiple groups; thrives in highly collaborative environment


Good Match For


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