The Class Consulting Group is a boutique management consulting firm headquartered in SFO- Bay Area that provides consulting services to senior management and Board of Directors of nonprofit/ philanthropic organizations and offers community leadership opportunities to professionals. CLASS collaborate with our clients -- the Non Profit Organizations -- to help them realize their mission and create tangible value. CLASS offers business consulting services in marketing, strategy, human resources/ organization, finance & IT.
We are looking for motivated and committed individuals to join our volunteer-driven Project Management Office Team.
Job Purpose: The Program Lead for Quality and Relationship is responsible for implementing strong program management practices and client engagements.
The Program lead for Quality and Relationships will report directly to the Director, Program Management Office of CLASS consulting group.
Ensure that Program Quality related KPI’s are available for all relevant parties and prepare and escalate identified risks appropriately.
Protect and support the program by focusing on Quality target achievement, risk assessments and derived convergence activities
The Q&P leader will be responsible to lead the creation/revision of operational reference standards and the associated training plans which will facilitate implementation of new business process across all of CLASS internal teams and to reduce business risks
W ill work to identify areas for improvement from audits/quality reviews.
Build appropriate interfaces with cross functional departments and participates in cross-departmental best practice working groups for process development / optimization
Generate performance metrics and dashboards for status of inspection readiness reporting elements to management on a monthly basis or as needed. Continuously monitor and identify and implement improvements to the process
Use the performance management process as a valuable tool for supporting employee development and improvement.
Requires a bachelor's degree with at least 3 + years of experience in the field.
Specific Requirements (Skills and Abilities):
Willingness to take initiatives.
Strong program management skills. Candidates with PMP will be preferred.
Excellent in communication and presentation.
Able to work independently and as part of a team.
Time Commitment :
A minimum of one year
Should have passion for serving community.
Should be reliable and committed
Should have good sense of humor.
Should have the emotional maturity to be able to work in teams without formal hierarchy.
Should honor commitments and CLASS's Code of Ethics
Leadership development opportunities
Group based learning
Satisfactory volunteering experience
Type: Volunteer Job/Unpaid, Part-Time (Flexibility to work with your full time job)
If you are interested in the above opportunity, submit an online application form and your resume by clicking the Apply Now Button. Once we receive your request - our recruitment team would contact you to set up an informational session with you.
- People Skills
- Critical Thinking
Good Match For
Requirements & Commitment
- one year
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