Food Pantry Front Office Receptionist (vol) - Lakeland


(28.0354,-82.03475)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

Agape Food Bank625 McCue RoadLakeland, FL 33815

About

The volunteer Front Office Receptionist serves as the receptionist for and represents the organization to volunteers and the public who visit or contact the organization’s main offices Monday through Friday from 8 a.m. to 4 p.m.

Key Responsibilities:

  • Answers the main phone line and directs calls appropriately for services and support
    • Greets and signs in volunteers and visitors
    • Directs them to offices or volunteer assignments within facility
    • Answers questions about the food bank and provides forms and makes referrals as appropriate
    • Makes reminder phone calls to other volunteers who are assigned to projects for the following day
    • Opens and distributes the mail
    • Records volunteer hours and enters them in the database
    • Assists bookkeeper with non-confidential filing, data collection and input
    • Helps prepare bulk mailings
    • Prepares correspondence as needed
    • Other duties as assigned

Responsible to: Senior Operations Manager

Time Commitment: Choose any day(s)/shifts - Monday through Friday. 8 a.m.-12 p.m. and 12 p.m. - 4 p.m. 2 positions needed daily. 3 hour minimum shift requirement.

Qualifications: Basic knowledge of computer and data entry. Pleasant manner, patience, problem-solving ability, dependability.

Support: Training for this position will be provided. In addition, the Bookkeeper will be available for questions and assistance.

Dress Code: Business Casual. Closed toe, flat soled shoe required due to occasional access to warehouse.


Skills

  • Customer Service
  • Office Reception
  • Data Entry

Good Match For

N/A

Requirements & Commitment

  • Must be at least 18
  • Choose any M-F. 8 a.m.-12 p.m. or 12 p.m. - 4 p.m
  • 3 hour minimum shift requirement
Engage your employees, consumers, or students! VolunteerMatch provides the tools that make community involvement easy.