Comfort Victims of Domestic Violence by Phone - Inbound/Outbound Calls


(32.910667,-96.89459)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

11834 Harry Hines BoulevardDallas, TX 75234


About

We are a new nonprofit seeking the assistance of volunteers to answer Help Line calls. This is an onsite position that requires excellent listening skills, strong people skills, clear enunciation, the ability to remain calm during stressful conversations, the ability to make quick decisions, and maintain a pleasant and professional demeanor.

  • Provide encouragement and support for emotional callers
  • Help victims with safety planning
  • Help victims find shelter and transportation
  • Provide referrals for other services for callers
  • Contact shelters & family for travel coordination
  • Contact volunteers to coordinate travel

Must be able to demonstrate exemplary phone etiquette and articulation. Onsite training provided. This position offers flexible work times during normal business hours on week days. Evenings and weekends not available for inbound calls. View the Volunteer page on FamiliestoFreedom.org to start an application. Feel free to call for more info at 972-885-7020 or email volunteer@FamiliesttoFreedom.org

Skills

  • Multi-Tasking
  • People Skills
  • Verbal / Written Communication
  • Problem Solving

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 25
  • Orientation or Training
  • 4+ hrs.
  • Basic Computer Skills, Phone Etiquette, Attention to Details

Report this opportunity

Report this opportunity

Engage your employees, consumers, or students! VolunteerMatch provides the tools that make community involvement easy.