Program Manager - Arusha

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Title: Program Manager I

Reports to: Executive Director

Job Description: The Program Manager oversees the coordination and administration of all aspects of the organization’s Tanzania based programs, including planning, organizing, staffing, leading, and controlling program activities. Programs may include: student leadership, parent program, teacher continuing education scholarships, graduate scholarships, etc.

Key Responsibilities:

• Plan the program

• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization

• Develop and implement long-term goals and objectives to achieve the successful outcome of the program

• Working with the Development Director and Accounting team, develop an annual budget and operating plan to support the program

• Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement

• Develop funding proposals for the program to ensure the continuous delivery of services

• Organize the program

• Ensure that program activities operate within the policies and procedures of the organization

• Ensure that program activities comply with all relevant legislation and professional standards

• Develop forms and records to document program activities

• Oversee the collection and maintenance of records on the recipients of the program for statistical purposes according to the confidentiality/privacy policy of the organization

• Staff the program

• In consultation with the Executive Director and Volunteer Coordinator, recruit, interview and select well-qualified program staff and volunteers

• Engage volunteers for appropriate program activities using established volunteer management practices

• Implement the human resources policies, procedures and practices of the organization

• Establish and implement a performance management process for all program staff

• Lead the program

• In conjunction with the Volunteer Coordinator, ensure all staff and volunteers receive orientation and appropriate training in accordance with organizational standards

• Supervise program staff and volunteers by providing direction, input and feedback

• Communicate with program recipients to solicit input to improve the program

• Liaise with other managers to ensure the effective and efficient program delivery

• Control, analyze, and enhance the program

• Write reports on the program for management and for funders

• Working closely with Accounting to ensure sound financial practices

• Ensure that programs operate within the approved budget

• Monitor and approve all budgeted program expenditures

• Monitor cash flow projections and report actual cash flow and variance to the Executive Director

• Manage all project funds according to established accounting policies and procedures

• Ensure that all financial records for the program are up to date

• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks

• Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework

• Report evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate

• Offer suggestions to Board and Executive Director for new programs