Train to become a remote Crisis Counselor with Crisis Text Line


Cause Areas

When

It's flexible! We'll work with your schedule.

Where

This is a Virtual Opportunity, with no fixed address.


About

Crisis Text Line provides free, nationwide, 24/7 support for people in crisis, all via text message. The service is powered by volunteer Crisis Counselors who work remotely anywhere with a computer and secure internet connection. Crisis Counselors answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning. Apply to volunteer at crisistextline.org/volunteer

HOW DO YOU BECOME A CRISIS COUNSELOR?

  • Step 1: Fill out the 30-minute application at crisistextline.org/volunteer
  • Step 2: Consent to a background check
  • Step 3: Complete the 34-hour web-based training
  • Step 4: Take your first shift and start changing lives! You will commit to volunteer 4 hours a week for one year. Volunteering can be done in 2 hour increments.

THE PERKS

  • Learn skills. In 34 hours, you’ll walk away knowing active listening, collaborative problem solving, and crisis management. (These are skills that will help in your personal relationships too!)
  • Train & volunteer from the comfort of your home.
  • Oooh, impressive! Our Crisis Counselors highlight the training on their resumes when interviewing for jobs, applying to grad school, and building out their LinkedIn profile.

VOLUNTEER WORK THAT ENRICHES YOUR LIFE

  • Level up. Earn volunteer leadership positions. Get the first crack at Crisis Text Line internships and job openings. Gain access to special privileges, including discounts and gifts.
  • Hone your skills. Work alongside volunteers who are also social workers, therapists, and psychiatrists to sharpen your crisis counseling skills-while in your jammies, at home!
  • Feel supported. This is a community. We support each other. We are a big awesome family.

READY TO VOLUNTEER?

APPLY HERE: crisistextline.org/volunteer

Questions? Email: support@crisistextline.org

Skills

  • Critical Thinking
  • English
  • Verbal / Written Communication
  • Crisis Intervention
  • Counseling / Mental Health
  • Crisis Counseling

Good Match For

People 55+ Group

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4 hours/week for a year
  • United States social security number, working computer with secure Internet connection
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