Family Services Interns

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Roxbury/North Dorchester Neighborhood Opportunity Center

General Description:

The Roxbury/North Dorchester Neighborhood Opportunity Center provides emergency, general and educational programs and services which seek to assist individuals and families to thrive. Currently, we are looking for dedicated interns with a background in Human Services or Social Work who are interested in learning and demonstrating their ability to work in a diverse multicultural environment. Interns will learn how to use the intake as an assessment tool, complete follow- up calls, and document daily events.

Duties/Responsibilities:

• Perform eligibility screening through client intake process
• Meet with clients one-on-one to provide intensive case management through the following services: food pantry, holiday assistance, fuel assistance, access to SNAP, referrals to other ABCD programs/services, and referral to external programs/services
• Assemble client files and complete data entry for services rendered through online client tracking program
• Support staff/site with administrative duties as assigned, including but not limited to answering phones, filing, front desk coverage, data entry, etc.
• Participate in outreach events in an effort to share resources with the community

Skills & Qualifications:

• Students in a Human Services, Social Work, or related program
• Strong computer skills and demonstrated ability to use Microsoft Office, specifically Word, Excel, and Publisher
• Strong written and verbal communication skills
• Ability to document and complete assigned tasks
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team

Length of Commitment:

Ongoing

Schedule (including day and time if applicable):

Flexible between Monday and Friday from 9am to 5pm for 15 or more hours a week.

To Apply:

Please submit resume and cover letter to the Human Resources Department, 178 Tremont St. Boston, MA 02111, Fax (617) 423-7693, or email volunteer@bostonabcd.org with subject line: Family Service Intern.