Volunteer at Blood Drives in Frederick County, MD!

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ORGANIZATION: American Red Cross - National Capital & Greater Chesapeake Region

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By engaging with blood donors, you are directly involved with the life-saving process of blood donation! As a Blood Donor Ambassador, you will provide excellent and enthusiastic customer service to enhance the blood donor experience; create a friendly and positive atmosphere that encourages recurring donations; greet, conduct initial temperature screen and assist with sign-in; and, perhaps most importantly, serve refreshments!

Key Responsibilities:

  • Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process.
  • Model excellent customer service behaviors.
  • Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
  • Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff.
  • Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested.
  • Responsible to inform donors of current and upcoming donation promotions.

2 Shifts

  • 11:00 AM to 03:00 PM
    Fridays and/or Saturdays
  • 02:30 PM to 06:30 PM
    Wednesdays
  • NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
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About American Red Cross - National Capital & Greater Chesapeake Region

Location:

4700 Mt. Hope Drive, Baltimore, MD 21215, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to a service member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Community
Health & Medicine
Community, Health & Medicine

WHEN

We'll work with your schedule.
This opportunity has 2 shifts

WHERE

141 Thomas Johnson DrFrederick, MD 21702

(39.44389,-77.40807)
 

SKILLS

  • Office Reception
  • Basic Computer Skills
  • Organization
  • People Skills
  • Customer Service

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 16
  • Orientation or Training
  • 5-6 hours per month
  • Ongoing

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