A "Certified Ombudsman" is a volunteer advocate who defends the rights and promotes the wellbeing of residents living in long-term care facilities.
Volunteers are caring observers, listeners, communicators and problem-solvers who work to protect residents' rights and dignity, ensure quality care, and prevent neglect, abuse and other problems. They are trained to identify, investigate and resolve complaints of residents in nursing homes, assisted living or residential care facilities and adult foster homes.
The Office of the Long-Term Care Ombudsman provides educational training and ongoing support to maximize the effectiveness of these volunteers. Their reward comes from knowing that they protect some of Oregon's most vulnerable citizens.
Volunteers enjoy a flexible 4 hours per week, for at least 1 year time commitment, gaining education and knowledge, and expanding their network. You must be at least 21 years old. Advocates need to be reliable, objective, perceptive, patient, compassionate, persistent and assertive when necessary. If this sounds like you, here is your chance to make a real difference!
Sign up now for the next training session coming soon!
Contact us at 800-522-2602 or visit our website www.oregon.gov/ltco