Volunteers are the HEART of Heartland Hospice! We are looking for pet/handler teams in Rockford/Winnebago County to enrich the lives of our hospice patients by providing companionship and meaningful interactions between animal and patient. Service hours are flexible and scheduled according to your availability and location. If you have a friendly canine that has a lot of love to give and spreads joy wherever she/he goes, this is the opportunity for you! If your dog is currently certified as a therapy animal through an approved, reputable organization, you can immediately apply to become a Heartland Hospice volunteer. If your dog is not certified as a therapy animal yet we will happily assist you with this process.
Once your pet is certified, you will be trained to become a Heartland Hospice volunteer. Qualifications of Pet Visit Volunteers: must be 18 years or older; agree to a background/reference check; and attend an orientation to learn more about the philosophy of hospice and our company, the role of the volunteer, and communicating with hospice patients and their families. Volunteer hours are flexible and opportunities are scheduled according to personality/needs of patient and volunteer, location, and availability. Please contact Heartland Hospice Volunteer Coordinator Janine at (815)397-3691, or janine.idstein@hcr-manorcare.com for more information about this opportunity.
We, the employees of HCR ManorCare, are dedicated to providing the highest quality in health care services. By ensuring that patients and residents live with the greatest dignity and comfort possible, we will establish HCR ManorCare as the preeminent care provider, committed to standards of performance which serve as the hallmark of the industry.
This level of performance will require:
Employee commitment to excellence in health care.
Attractive, highly functional facilities.
Clear, appropriate and measurable performance targets.
A healthy working atmosphere based on sound, uniform policies; clear direction and lines of authority; a responsive management; and unsurpassed employee training.
Satisfying the needs of our most discriminating customers is the truest indicator of how well we are meeting these standards. By meeting them consistently, we will further the success of this enterprise and enhance the future for us all. As members of the HCR ManorCare team, our exceptional performance will create the greatest possibility for personal development and recognition. Through our success, the company will continue to grow and broaden its opportunities in diverse health care markets.
Description
Heartland Hospice provides care to patients wherever they call home: in the house they've lived in for years, a skilled nursing center, an assisted living facility or independent living facility. Every patient is different, with different challenges, different needs, different family and friends. So the care we give each patient is different.
Heartland volunteers offer support, companionship and practical, compassionate help. Some interact directly with patients and families. Others prefer to work behind the scenes in the office setting. As a volunteer, you help determine which tasks you’re best suited to perform. The tasks of volunteers include:
Helping with office support tasks at the agency
Running errands for patients and families
Staying with patients so family members can get a much-needed rest
Reading, or providing a comforting touch
Playing or singing soothing music to patients
Keeping vigil with patients in their final hours
These and other tasks are why hospice volunteers are such an essential part of the Heartland experience.
