Receptionist/ Front Desk Volunteer

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ORGANIZATION: Community for Positive Aging / Hollywood Senior Center

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FRONT DESK/RECEPTION VOLUNTEER

Serve as the first point-of-contact for our senior center and welcome participants as they arrive. Sign participants up for activities, answer calls, and support with administrative and guest relations assistance at the Community for Positive Aging.

BENEFITS:

  • Be a part of a dynamic team helping enrich the lives of older adults and Portland area residents in affordable housing units.

  • Opportunity to meet new people and build relationships with fellow volunteers, staff, and CFPA participants.

  • Provide important direct service to help individuals we serve achieve healthy aging and live independently.

DUTIES & ACTIVITIES:

  • Greet and assist participants as they arrive for programs and appointments or inquire about assistance

  • Help participants check in electronically using MySeniorCenter, welcome new participants to the center, collect registration forms, and distribute key

cards

  • Answer phone calls to HSC’s main phone line, check messages, and return calls in order to connect individuals with the appropriate staff or resources

  • Assist with receiving food and durable medical equipment donations to the center as well as assisting guests access durable medical equipment

  • Assist with outgoing calls to assist staff with scheduling appointments, collecting information, passing along information, and more as needed.

QUALIFICATIONS & SKILLS:

  • High degree of reliability

  • Friendly, outgoing demeanor and excellent customer skills

  • Basic familiarity with telephone and computer equipment (e.g., phone messaging, email)

  • Ability to listen and communicate effectively

  • Good decision making skills and ability to multitask

  • Commitment to CFPA’s mission and values, including promoting diversity, equity, and inclusion

TIME COMMITMENT: Weekly 4 hours shift, morning or afternoon, Monday - Friday (8:30-12:30 or 12:30-4:30)

LOCATION: Hollywood Senior Center

OUR MISSION: Community for Positive Aging is a caring and healthy organization that encourages intergenerational relationships, recognizes the wisdom and experience of its elders, and demonstrates awareness and respect for the aging process. Seniors have access to a full spectrum of services, including social, emotional, educational, and recreational opportunities appropriate to their unique needs and interests. We value, appreciate and encourage the important contributions of older adults in our community and empower people of all ages to achieve happy, healthy aging.

OUR VALUES: Respect ~ Excellence ~Diversity, Equity, Inclusion~Teamwork ~ Innovation ~ Community

6 Shifts

  • Fri Jul 19, 2024 - 12:30 PM to 04:30 PM PST - Spots available: 1
    Morning shift: Tuesdays, Thursdays, or Fridays
  • Thu Jul 18, 2024 - 12:30 PM to 04:30 PM PST - Spots available: 1
    Afternoon shift: Mondays, Wednesdays or Thursdays
  • Thu Jul 18, 2024 - 08:30 AM to 12:30 PM PST - Spots available: 1
    Morning shift: Tuesdays, Thursdays, or Fridays
  • Wed Jul 17, 2024 - 12:30 PM to 04:30 PM PST - Spots available: 1
    Afternoon shift: Mondays, Wednesdays or Thursdays
  • Tue Jul 16, 2024 - 08:30 AM to 12:30 PM PST - Spots available: 1
    Morning shift: Tuesdays, Thursdays, or Fridays
  • Mon Jul 15, 2024 - 12:30 PM to 04:30 PM PST - Spots available: 1
    Afternoon shift: Mondays, Wednesdays or Thursdays
More Shifts

More opportunities with Community for Positive Aging / Hollywood Senior Center

No additional volunteer opportunities at this time.

About Community for Positive Aging / Hollywood Senior Center

Location:

1820 NE 40th Ave, Portland, OR 97212, US

Mission Statement

Community for Positive Aging is a caring and healthy organization that encourages intergenerational relationships, recognizes the wisdom and experience of its elders, and demonstrates awareness and respect for the aging process. Seniors have access to a full spectrum of services, including social, emotional, educational, and recreational opportunities appropriate to their unique needs and interests. We value, appreciate and encourage the important contributions of older adults in our community and empower people of all ages to achieve happy, healthy aging.

Description

CFPA was founded as Hollywood Senior Center in 1973, a nonprofit committed to creating an uplifting and vibrant environment for adults 55 and older while providing a channel for intergenerational relationships and learning. In July 2021, HSC expanded by absorbing The Giving Tree, another not-for-profit organization, committed to providing residential services to people living in affordable housing, including access to culturally-specific food, throughout Portland; merger of these two organizations form CFPA.

CAUSE AREAS

Advocacy & Human Rights
Community
Seniors
Advocacy & Human Rights, Community, Seniors

WHEN

We'll work with your schedule.
This opportunity has 6 shifts

WHERE

1820 NE 40thPortland, OR 97212

(45.536167,-122.62168)
 

SKILLS

  • Office Reception
  • Customer Service
  • Multi-Tasking
  • People Skills
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Weekly 4-hour shift in the morning or afternoon
  • Interest to connect with and support seniors and older adults in navigating community resources and finding community. Willingness to be patient, understanding, and compassionate.

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