Florida’s Long-Term Care Ombudsman Program has advocate positions available in Palm Beach County and the surrounding area. Volunteers visit with residents of nursing homes, assisted living facilities and adult-family care homes to ensure they are treated with dignity and respect. Training and certification are provided and volunteers participate in council meetings, administrative assessments and complaint resolution in facilities.
Candidates need to:
Enjoy working with seniors and those with disabilities
Plan to volunteer 20 hours a month
Pass a background check (paid for by the Program)
Complete certification training
Attend a monthly meeting
Not work at a long-term care facility
If you would like to become an ombudsman and make a difference in your community, visit ombudsman.myflorida.com, search for us on Facebook or call 1-888-831-0404.
"The mission of the Florida Long-Term Care Ombudsman Program is to improve the quality of life for all Florida long-term care residents by advocating for and protecting their health, safety, welfare and rights"
Communicate with residents of nursing homes and assisted living facilities to ensure that their needs are being met.
Volunteers are educated to understand the rights of residents who live in long term care facilities so that they are able to communicate these rights to the residents.
Volunteers respond to complaints from residents and advocate on their behalf so that issues are resolved to the satisfaction of the resident.
Volunteers assess facilities at least anually to ensure that residents are satisfied with the quality of care they are receiving. Quarterly vists to facilities is the national standard.
Volunteers advocate for an enhanced quality of life for all residents.