• ORGANIZATION PROFILE
  • Florida's Long-Term Care Ombudsman Program Florida's Long-Term Care Ombudsman Program

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Mission Statement

"The mission of the Florida Long-Term Care Ombudsman Program is to improve the quality of life for all Florida long-term care residents by advocating for and protecting their health, safety, welfare and rights"

Description

  • Communicate with residents of nursing homes and assisted living facilities to ensure that their needs are being met.
  • Volunteers are educated to understand the rights of residents who live in long term care facilities so that they are able to communicate these rights to the residents.
  • Volunteers respond to complaints from residents and advocate on their behalf so that issues are resolved to the satisfaction of the resident.
  • Volunteers assess facilities at least anually to ensure that residents are satisfied with the quality of care they are receiving. Quarterly vists to facilities is the national standard.
  • Volunteers advocate for an enhanced quality of life for all residents.

Website

http://ombudsman.myflorida.com

Contact

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