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Florida's Long-Term Care Ombudsman Program

Cause Area

  • Advocacy & Human Rights
  • Community
  • Health & Medicine
  • Seniors

Location

State-WideALL, FL 32399 United States

Organization Information

Mission Statement

"The mission of the Florida Long-Term Care Ombudsman Program is to improve the quality of life for all Florida long-term care residents by advocating for and protecting their health, safety, welfare and rights"

Description

  • Communicate with residents of nursing homes and assisted living facilities to ensure that their needs are being met.
  • Volunteers are educated to understand the rights of residents who live in long term care facilities so that they are able to communicate these rights to the residents.
  • Volunteers respond to complaints from residents and advocate on their behalf so that issues are resolved to the satisfaction of the resident.
  • Volunteers assess facilities at least annually to ensure that residents are satisfied with the quality of care they are receiving. Quarterly visits to facilities is the national standard.
  • Volunteers advocate for an enhanced quality of life for all residents.

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