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  • 6 people are interested
 

Share your tech skills! Give tech help at the library.

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ORGANIZATION: Multnomah County Library

  • 6 people are interested
Teach Computer Classes to Adults
A volunteer assists with the library's mission to provide information and computer access to everyone in the community.

Do you always get asked by friends and family members to help with their tech issues - and love it? Share your tech skills with library patrons that need help with mobile devices, websites, downloading, e-readers, getting started with tech, and more.

Tech Help sessions involve working with people one-on-one. Empower patrons by improving their computer skills and their access to information. This is a teaching position; volunteers help the patron find information about using their mobile device or computer, and talk them through the steps, and the patron will navigate through the steps themselves. We are in great need of volunteers that speak English and also bilingual Spanish, Vietnamese, Cantonese/Mandarin, and Ukrainian/Russian.

AVAILABLE SHIFTS: Current drop-in times are at Hollywood Library on Wednesdays from 2:00 - 4:30 pm and Midland Library on Thursdays from 5:00 - 7:30 pm. Other times and library locations are available, as needed.

TASKS & RESPONSIBILITIES:

  • Help people use the library catalog and other library electronic resources

  • Help people use the Internet and assist with their email accounts

  • Teach patron resources related to Microsoft Office, Google Docs, Home Office and other office productivity software

  • Assist patrons with learning about personal electronic devices like e-readers, cell phones, laptop computers, tablets and various applications that interface with these devices

SKILLS & QUALIFICATIONS:

  • Be familiar and comfortable with computers and mobile devices

  • Be proficient and up to date with basic computer software and components, the Internet, using apps and email

  • Experience teaching adult learners a plus

  • Experience working with people who have diverse educational, economic, and cultural backgrounds

  • Excellent communication and customer service skills

  • Ability to be patient and flexible with novice computer users

BENEFITS:

  • Share your technology experience with the community

  • Learn behind the scenes information about how technology classes are conducted in the library

TRAINING & OTHER REQUIREMENTS:

  • A variety of training totaling 8 hours of time is required to become familiar with curriculum and instructor duties.

  • Site orientation and training at library location before volunteer shift begins.

  • Shadowing an existing Technology Trainer or library staff member is required before conducting a class on your own.

  • Able to pass a criminal records check

  • All volunteers serving in person will be required to provide proof of COVID-19 vaccination or receive an approved religious or medical exception from the vaccine.

More opportunities with Multnomah County Library

No additional volunteer opportunities at this time.

About Multnomah County Library

Location:

Volunteer Services, 205 NE Russell Street, Portland, OR 97212, US

Mission Statement

Empowering our community to learn and create

Description

Multnomah County Library is the oldest public library west of the Mississippi River, with a history that reaches back to 1864. As Oregon's largest public library, Multnomah County Library serves nearly one-fifth of the state's population with a wide variety of programs and services.

The mission of the volunteer program is to engage community members in enhancing the services that Multnomah County Library is able to provide online, at library locations, and in the community. Volunteers are engaged throughout the organization including at all of our 19 libraries and our outreach programs.

CAUSE AREAS

Community
Computers & Technology
Education & Literacy
Community, Computers & Technology, Education & Literacy

WHEN

We'll work with your schedule.

WHERE

Multiple locations Portland, OR 97212

(45.54197,-122.64861)
 

SKILLS

  • Adult Education
  • Teaching / Instruction
  • Basic Computer Skills
  • People Skills
  • Tutoring

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 6 months or more

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