Bilingual Computer Lab Assistants Needed

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Bilingual Computer Lab Assistants are friendly, computer savvy volunteers that offer one-on-one assistance to library patrons that speak primarily Vietnamese or Spanish. Combine your computer skills and language skills to help library patrons use computers during a scheduled computer lab in one of our targetted languages.

Tasks and Responsibilities

Help library users learn to use basic computer functions such as setting up emails, filling out forms, accessing library account and using the Web. Good customer service skills are a must! Bilingual skills (English/Vietnamese or English/Spanish) are needed.

Skills and Experience Needed

We are looking for volunteers with the following:

• Basic computer skills including the ability to use a keyboard, mouse and office products; proficiency with searching the Web, filling forms and email
• Fluency in English and Vietnamese or English and Spanish
• Ability to problem solve and troubleshoot
• Excellent communication skills and the ability to work with adults with a variety of skill and ability levels
• Ability to be flexible, patient, friendly and responsible

Schedule and Time Commitment

The time commitment is 2-3 hours/week for 6 months. Help with computer set up or take down computers before or after class is especially appreciated.

Bilingual computer lab assistants are needed at the following locations:

• Gregory Heights Library (7921 NE Sandy): An English/Vietnamese speaking volunteer is needed Wednesdays from 4-5:30 p.m.
• Gresham Library (385 NW Miller): An English/Spanish speaking volunteer is needed Tuesdays 4:00-7:00 p.m. or Thursdays 4:00-7:00 p.m.