Interested in Medicare? Learn More & Educate Others


Cause Areas


It's flexible! We'll work with your schedule.


Metropolitan Area Agency on Aging2365 North McKnight RoadNorth St. Paul, MN 55109


The world of Medicare can be a maze, and many seniors and persons with disabilities are getting lost! Become a Medicare Phone Bank Counselor and work one-on-one with individuals to help them understand their benefits and options within Medicare.

Volunteers are trained to help individuals over the phone to:

  • answer Medicare questions
  • understand the basics of Medicare
  • identify Medicare Advantage and Supplement Plan options
  • study Medicare Part D choices
  • consider eligibility for Medical Assistance
  • identify Medicare Fraud and Abuse

To find out more, please contact Colleen Fritsch at the Metropolitan Area Agency on Aging (MAAA): 651-917-4638, Or visit our website at


  • Basic Computer Skills
  • Verbal / Written Communication

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • minimum of 8 hours per week

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