Volunteer Legal Patient Advocate

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Human Health Project (HHP)’s has a three- pronged foundation: Holistic Peer-to-Peer Information, Education and Support. Our objective is to empower people to manage their own health. For more information, please visit our website.

As an organization, we strive to achieve our mission by:

• Making the patient our highest priority
• Promoting peer-to peer information, education and support
• Promoting healthy lifestyles
• Improving the level of service provided by HHP
• Ensuring all health care services are relevant to the needs of the HHP community

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as a patient advocate
• Communicate effectively and professionally with clients, medical providers and solicitors/lawyers
• Refer patients to HHP resources as needed
• Be open to learning about how to work with marginalized communities
• Learn basics on Insurance policies and procedures
• Attend trainings
• Commit to a regular schedule
• Be knowledgeable of and abide by the HHP Confidentiality Policies and Procedures
• Volunteers for this position should have excellent customer service, computer and communication skills

QUALIFICATIONS AND REQUIREMENTS

• Lawyer, Solicitor, Barrister or paralegal qualification
• Case management experience preferred
• Adaptability when dealing with constantly changing processes, computer systems
• Exemplary critical thinking skills
• Proficient experience utilizing G Suite with emphasis on Google Docs and Sheets
• Exemplary communication skills, both orally and written, to a variety of individuals
• Ability to multitask
• Ability to function and make appropriate decisions in a fast paced environment
• Knowledge of Spanish is desired but not essential