Crisis Text Line provides free, nationwide, 24/7 support for people in crisis, all via text message. The service is powered by volunteer Crisis Counselors who work remotely from anywhere on their computer. Crisis Counselors answer texts from people in crisis, and are trained in techniques to bring them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning. Interested in becoming a volunteer? Learn more below:
What you get out of this experience: Interested in a career in mental health? This opportunity can help you build skills to get there! You'll have the opportunity to learn and develop your skills in active listening, collaborative problem solving, and crisis management all from the comfort of your home (these skills can help in your personal relationships too!). Many of our Crisis Counselors also highlight Training and the volunteer experience on their resumes, especially when applying to Master's Programs, and their LinkedIn profiles.
What is the process for becoming a Crisis Counselor? Step 1: Fill out an application at signup.crisistextline.org Step 2: Consent to a background check Step 3: Complete a 30-hour web-based training that is led by a Crisis Counselor Coach Step 4: Take your first shift and start supporting people in crisis!
Nighttime texters experience longer wait times. This means they may not get the support they need. Will you help us close the gap? Volunteering at night will help meet a critical need and create a lasting impact on the people you support. We’ve identified that if more volunteers support on the Platform between 10 PM - 6 AM EST we can lower wait times for texters during the late-night hours.
Ready to apply? Learn more about this opportunity and apply at crisistextline.org/volunteer. If you have any questions, please email firstname.lastname@example.org
Crisis Text Line is an equal opportunity organization. We celebrate diversity and are committed to creating an inclusive environment for all employees and Crisis Counselors.