Temporary VITA Office Coordinator

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Every year, West Valley Community Services (WVCS)* offers free tax return preparation and filing assistance to low-income individuals through our Volunteer Income Tax Assistance (VITA) program. Through the VITA program, IRS-certified volunteers meet one-on-one with clients, helping them prepare and file their taxes, taking advantage of special tax credits and free electronic filing. WVCS is in need of one reliable, detail-oriented, personable volunteer to oversee and coordinate all appointment scheduling this VITA program season. This volunteer will manage the VITA phone line and email account, responding to appointment requests and scheduling them accordingly. Volunteer will ensure that interested clients meet all qualifications for the VITA program, and relay appropriate information to adequately prepare every client for their VITA appointment. Volunteer must be proficient in Gmail and Google Calendar, and be comfortable using and speaking on the telephone. Volunteer must be detail-oriented, and have good communication skills as he/she will need to keep close contact with WVCS staff, volunteers, and clients. Volunteer will need to commit to a regular schedule, coming to the WVCS office for 3 hours per week starting January 20, 2015 through April 15, 2015. WVCS is open Mondays, Wednesdays, and Fridays from 8:00 AM to 5:00 PM, and Tuesdays and Thursdays from 8:00 AM to 8:00 PM. This work can be done any time during WVCS hours, but a regular schedule must be confirmed. Training: Provided on your first day by Sujatha Venkatraman, WVCS Director of Stability Support Services. *West Valley Community Services (WVCS) is a basic needs organization that serves people in need in the Cupertino, Los Gatos, Monte Sereno, Saratoga, and West San Jose areas. The mission of WVCS is to encourage the sharing of community resources, to provide basic human needs in a caring and dignified environment, and to provide opportunities for volunteers to participate in WVCS' activies.