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Jan 1
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Dec 27
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North York, Canada
Volunteer Role: ReStore Customer Service Volunteer Time Commitment * Duration: 3-6 months * Hours: Minimum of 16 hours per week * Schedule: o First week: In-person training o Following weeks: Four half-days per week (Monday - Thursday), with two days inperson at the CDC and two days remote from home Reports to: Ridhima Gujral Location: 101 Alexdon Road, Toronto, ON About Habitat for Humanity GTA Habitat for Humanity GTA is greater Toronto’s most recognized provider and advocate of solutions that tackle our region’s housing crisis. Our mission is to create a world where everyone has a safe, quality place to live. We focus on creative solutions to address the affordable housing crisis in Toronto,Brampton, Caledon, York Region and Durham Region. With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities. Since 1988, Habitat GTA has built 25 new communities, empowering more than 500 families. To learn more, visit https://habitatgta.ca/ Habitat GTA is growing. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact every year. Together, we are building a better, more inclusive GTA for everyone. Position Responsibilities Customer Support: * Respond to customer inquiries via phone and email promptly and professionally. * Provide accurate information about products, services, and policies. * Assist with resolving customer issues and complaints. Order Processing: * Support order fulfillment, including order entry, tracking, and updates for online-exclusive products. * Process returns and exchanges, updating systems accordingly. Data Management: * Maintain accurate customer data in CRM systems. * Analyze and compile customer feedback and satisfaction metrics. Administrative Tasks: * Assist with filing, documentation, and organizing customer information. * Prepare reports and summaries for the customer service team. Team Support: * Collaborate with team members to improve service processes. * Participate in meetings and training sessions to stay updated on product changes and best practices. Problem-Solving: * Identify recurring customer issues and propose solutions. * Provide feedback for improving customer service procedures. Customer Engagement: * Assist with customer engagement initiatives, such as surveys and follow-ups. * Help create content for FAQs and customer service guides. Qualifications & Skills * Strong verbal and written communication skills. * Proficiency in Microsoft Office (Word, Excel, PowerPoint). * Familiarity with CRM software is an asset. Attributes: * Excellent problem-solving abilities and attention to detail. * Ability to handle confidential information with discretion. * Strong organizational skills and ability to multitask. * Positive attitude and eagerness to grow in a customer service environment. Position Benefits: * Gain hands-on experience in a professional customer service setting. * Opportunity to collaborate with experienced professionals. * Develop skills in communication, customer relationship management, and problem-solving. * Potential for future employment opportunities or recommendations. Join us in making a meaningful impact in the community while gaining valuable experience in customer service! Ready to get started in making a difference in the lives of families? Kindly send an email to volunteer@habitatgta.ca with subject line " Customer Service Volunteer Role". Habitat for Humanity GTA is an Equal Opportunity employer, we support Diversity, Inclusion and representation of the people, Organizations, and communities we work with and serve. We believe that our differences enable us to be a better team. If you require accommodation to participate in this activity, please contact our volunteer service team. Volunteer@habitatgta.ca or call 4167557353 (Ext 2275)
Date Posted: Dec 6, 2024
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Flexible Schedule
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North York, Canada
Habitat for Humanity GTA is greater Toronto’s most recognized provider and advocate of solutions that tackle our region’s housing crisis. Our mission is to create a world where everyone has a safe, quality place to live. We focus on creative solutions to address the affordable housing crisis in Toronto, Brampton, Caledon, York Region and Durham Region. With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities. Since 1988, Habitat GTA has built 23 new communities, empowering more than 500 families. To learn more, visit https://habitatgta.ca/. What you need to know: An on-line orientation session is required before your first volunteer shift. All volunteers must be a minimum of 16 years old. Volunteers under the age of 18 require a waiver signed by a parent or guardian. Shifts are self-scheduled via Online Registration. Volunteer shift is 8:00 am to 12:00 pm, 12:00pm - 4.00pm Monday to Friday. Able to lift and be on feet Volunteers are required to wear CSA approved green label safety shoes. (If needed are available onsite for volunteers). Central Distribution Centre Location: (101 Alexdon road, North York, ON M3J 2B5) Position Responsibilities: Organizing Donations: Sorting and arranging products for easy access and retrieval. Packaging Operations: Preparing donations for shipment with appropriate packaging. Setting Prices: Applying accurate pricing information to donations. Loading and Unloading Trucks: Safely handling the movement of goods onto and off trucks. Skid Wrapping: Securing donations onto pallets using wrapping techniques. Material Management: Handling Donations within the warehouse efficiently. Cleaning Items: Ensuring donations and work areas are clean and organized. Position Benefits: Gain practical experience. Meet new people and network with like-minded individuals. Give back to your community and help raise funds for affordable home ownership. Help the environment by giving new life to gently used resources. Letters of confirmation for hours volunteered (Minimum 40 hours for this) Please provide one weeks notice for the letter. Ready to get started in making a difference in the lives of families? Click Here Choose a date and time for your Orientation. Then follow the prompts to become a Habitat GTA volunteer! Habitat for Humanity GTA is an Equal Opportunity employer, we support Diversity, Inclusion and representation of the people, Organizations, and communities we work with and serve. We believe that our differences enable us to be a better team. If you require accommodation to participate in this activity, please contact our volunteer service team. Volunteer@habitatgta.ca or call 4167557353 (Ext 2275)
Date Posted: Apr 15, 2025
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Apr 21
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Jun 30
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Oshawa, Canada
Volunteer Position: Habitat Retail Volunteer Habitat for Humanity GTA is greater Toronto’s most recognized provider and advocate of solutions that tackle our region’s housing crisis. Our mission is to create a world where everyone has a safe, quality place to live. We focus on creative solutions to address the affordable housing crisis in Toronto, Brampton, Caledon, York Region and Durham Region. With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities. Since 1988, Habitat GTA has built 23 new communities, empowering more than 500 families. In support of our home building operations, Habitat GTA operates a retail home improvement store called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials, with all proceeds helping us build more homes. Store Location : Habitat GTA Oshawa Restore (200 John Street W , Oshawa ON , L1J 2B4 ) Volunteer role description: Come with a willingness to learn from experienced volunteers and staff and to work as part of a team and become a habitat volunteer ambassador or mentor. Greeting and customer service in store and over the phone regarding donations, store promotions, return policy, and more. Supporting our eCommerce sales platform-with staging, photography and posting online. Product display set ups and merchandising. Product pricing, assembly, and repair of items. Due to the nature of some store the tasks volunteers may be asked to lift heavy objects (furniture, appliances, bathroom fixtures, windows, doors) Can or May perform heavy lifting (30 + pounds) with support equipment i.e., pump trucks and carts. The position requires regular walking, standing, sitting, and stair climbing. Uniform required for volunteers to wear are CSA approved green triangle label safety. Shoes (some available on site to borrow), cargo pants/jeans and non-branded shirt. A commitment of 4 hours minimum per shift and open 7 days a week and, there is always a variety of tasks to do. A positive attitude, enthusiasm, and a sense of humour is always key! Position Benefits: Gain practical and skill building experience! Meet new people and network with like-minded individuals. A volunteer shirt will be provided once you complete a few shifts. Help the environment by giving new life to gently used resources. Letters of confirmation for hours volunteered (Minimum 40 hours for this) Please provide one weeks notice for the letter. Give back to your community and help raise funds for affordable home ownership. What you need to know: An Online Orientation session of one hour is required before your first volunteer shift. Shifts are self-scheduled via online registration. Minimum shift is 4 hours. Morning, afternoon, and weekend shifts are available. Volunteers must be a minimum of 16 years old. Volunteers under the age of 18 require a waiver signed by a parent or legal guardian and presented at time of first shift. Ready to get started in making a difference in the lives of families? Click Here to choose a date and the ReStore closest to you for your online orientation. Then follow the prompts to become a Habitat GTA volunteer! Habitat for Humanity GTA is an equal opportunity organization, we support diversity, equity, inclusion and representation of the people, organizations, and communities we work with and serve. We believe that our differences enable us to be a better team. If you require accommodation to participate, please contact the Volunteer Services team at. volunteer@habitatgta.ca
Date Posted: Apr 21, 2025
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Apr 14
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Jul 11
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10:00 AM
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07:00 PM
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Toronto, Canada
Volunteer Role: Habitat GTA Retail Volunteer Habitat for Humanity GTA is greater Toronto’s most recognized provider and advocate of solutions that tackle our region’s housing crisis. Our mission is to create a world where everyone has a safe, quality place to live. We focus on creative solutions to address the affordable housing crisis in Toronto, Brampton, Caledon, York Region and Durham Region. With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities. Since 1988, Habitat GTA has built 25 new communities, empowering more than 500 families. Habitat ReStore is a chain of non-profit home improvement retail stores with 10 locations across the Greater Toronto Area, owned and operated by Habitat for Humanity GTA. We sell home furnishings, appliances, and other renovation materials at a fraction of the price. Our items are donated from businesses and individuals and undergo inspection and testing to ensure they meet our high-quality standards . Store Locations: (ReStore hours of operation vary by location) Brampton: 3-268 Rutherford Rd. S North York: 1120 Caledonia Rd. East York: 155 Bermondsey Rd. Scarborough: 1181 Kennedy Rd. Etobicoke: 700 Kipling Ave. Vaughan: 2180 Steeles Ave. W Oshawa: 200 John Street, West. Newmarket: 16715 Yonge Street. Volunteer role description: Come with a willingness to learn from experienced volunteers and staff and to work as part of a team and become a habitat volunteer ambassador or mentor. Greeting and customer service in store and over the phone regarding donations, store promotions, return policy, and more. Supporting our eCommerce sales platform-with staging, photography and posting online. Product display set ups and merchandising. Product pricing, assembly, and repair of items. Due to the nature of some store the tasks volunteers may be asked to lift heavy objects (furniture, appliances, bathroom fixtures, windows, doors) Can or May perform heavy lifting (30 + pounds) with support equipment i.e., pump trucks and carts. The position requires regular walking, standing, sitting, and stair climbing. Uniform required for volunteers to wear are CSA approved green triangle label safety. Shoes (some available on site to borrow), cargo pants/jeans and non-branded shirt. A commitment of 4 hours minimum per shift and open 7 days a week and, there is always a variety of tasks to do. A positive attitude, enthusiasm, and a sense of humour is always key! Position Benefits: Gain practical and skill building experience! Meet new people and network with like-minded individuals. A volunteer shirt will be provided once you complete a few shifts. Help the environment by giving new life to gently used resources. Letters of confirmation for hours volunteered (Minimum 40 hours for this) Please provide one weeks notice for the letter. Give back to your community and help raise funds for affordable home ownership. What you need to know: An Online Orientation session of one hour is required before your first volunteer shift. Shifts are self-scheduled via online registration. Minimum shift is 4 hours. Morning, afternoon, and weekend shifts are available. Volunteers must be a minimum of 16 years old. Volunteers under the age of 18 require a waiver signed by a parent or legal guardian and presented at time of first shift. Ready to get started in making a difference in the lives of families? Click here to choose a date and the ReStore closest to you for your online orientation. Then follow the prompts to become a Habitat GTA volunteer! Habitat for Humanity GTA is an equal opportunity organization, we support diversity, equity, inclusion and representation of the people, organizations, and communities we work with and serve. We believe that our differences enable us to be a better team. If you require accommodation to participate, please contact the Volunteer Services team at. volunteer@habitatgta.ca
Date Posted: Apr 7, 2025
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Flexible Schedule
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North York, Canada
Volunteer Role: eCommerce Operations Assistant Habitat for Humanity GTA is greater Toronto’s most recognized provider and advocate of solutions that tackle our region’s housing crisis. Our mission is to create a world where everyone has a safe, quality place to live. We focus on creative solutions to address the affordable housing crisis in Toronto, Brampton, Caledon, York Region and Durham Region. With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities. Since 1988, Habitat GTA has built 23 new communities, empowering more than 500 families. To learn more, visit https://habitatgta.ca/ . What you need to know: An on-line orientation session is required before your first volunteer shift. All volunteers must be a minimum of 16 years old. Volunteers under the age of 18 require a waiver signed by a parent or guardian. Shifts are self-scheduled via Online Registration . Volunteer shift is 9 am to 1 pm and/or 1 pm to 4 pm Monday to Friday. · Volunteers are required to wear CSA approved green label safety shoes. (If needed are available onsite for volunteers). Warehouse Location: (101 Alexdon road, North York, ON M3J 2B5) Position Responsibilities: As an eCommerce Operations Assistant, you will play a pivotal role in the day-to-day activities of our eCommerce team. Your responsibilities will include: 1) Product Staging and Photography a. Work closely with the team to prepare products for photography, ensuring they are clean and presentable. b. Assist in capturing high-quality images of products, creating visually appealing posts. 2) Photography Editing a. Use editing software to enhance and optimize product images for online listings. b. Ensure that product photos are aligned with our brand's aesthetic and quality standards. 3) Inventory Sorting a. Organize and sort incoming inventory, ensuring accurate product counts. b. Build, assemble and measure products for online product postings. c. Help maintain an organized and efficient storage area. 4) Online Product Postings a. Collaborate with the E-commerce team to create Shopify product listings. b. Conduct research on copywriting techniques to craft compelling product descriptions. c. Assist in potential pricing research to ensure competitive and market-appropriate pricing strategies. Qualifications / Skills / Physical Requirements: Strong attention to detail and a keen eye for photography. Basic knowledge of photography and image editing software is a plus. Self-motivated, responsible, and eager to learn. Effective communication and teamwork skills. · Positive attitude towards tasks and teamwork. We’re here to have fun and grow our eCommerce operations together! · Ability to lift 30lbs., with assist from pump truck or dolly · Must be able to commute to the Central Distribution Centre Data input skills and computer proficiency Position Benefits: · Gain practical experience. Meet new people and network with like-minded individuals. Give back to your community and help raise funds for affordable home ownership. Help the environment by giving new life to gently used resources. Letters of confirmation for hours volunteered (Minimum 40 hours for this) Please provide one weeks notice for the letter. Ready to get started in making a difference in the lives of families? Kindly send an email to volunteer@habitatgta.ca with subject line " Volunteer eCommerce Operations Assistant". Habitat for Humanity GTA is an Equal Opportunity employer, we support Diversity, Inclusion and representation of the people, Organizations, and communities we work with and serve. We believe that our differences enable us to be a better team. If you require accommodation to participate in this activity, please contact our volunteer service team. Volunteer@habitatgta.ca or call 4167557353 (Ext 2275)
Date Posted: Apr 21, 2025
