WCAA is committed to providing the highest standards of care for its thousands of visitors that arrive and depart each day.
Wayne County Airport Authority wants to invite you to join its friendly team of volunteer airport ambassadors.
Our volunteer ambassadors can be found all throughout the ultra-modern facilities at Detroit Metropolitan Airport providing for a variety of vital services, whether originating from the Information Desk or as one of the many Terminal Rovers.
Our volunteers serve as information resource specialists equipped to assist passengers with finding their way, flight status, baggage claim, gate locations, ground transportation, lost & found as well as providing directions for regional visitors to conventions and local events.
Our volunteers have a well earned reputation for extending prompt and courteous assistance. We are especially adept when dealing with international visitors and people with special needs.
Volunteer Benefits include:
Special Assignments
Volunteers are often chosen to help the airport staff with a variety of duties dur-ing special events and the holidays.
The Airport Ambassador Volunteer Program proactively promotes a positive airport experience based on friendliness and efficiency. WCAAis honored to provide exceptional customer service one guest at a time.
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