Houston-Galveston Area on Aging Ombudsman Program

Cause Area

  • Advocacy & Human Rights
  • Community
  • Health & Medicine
  • People with Disabilities
  • Seniors


Counties: Austin, Brazoria, Chambers, Colorado,Ft. Bend, Galveston, Liberty, Matagorda,Montgomery, Walker, Waller, and Wharton., TX 77227 United States

Organization Information

Mission Statement

The Houston-Galveston Area Agency on Aging aims to help Older Texans have a better quality of life and quality of care through advocacy efforts in nursing homes and assisted living facilities. The H-GAC AAA serves Older Texans in the following counties: Austin, Brazoria, Chambers, Colorado, Ft. Bend, Galveston, Liberty, Matagorda, Montgomery, Walker, Waller and Wharton. Can you see yourself helping people by advocating for them??? Please see our volunteer video: https://www.youtube.com/watch?v=pD7FXtrWpis


Be an Ombudsman (advocate) for the residents of local nursing homes and assisted living communities, and help monitor the quality of care they receive. You could be the only advocate and visitor some residents receive. If you have good communication skills and a deep concern for the well-being of the elderly and disabled, you'll receive in-depth training and certification that will equip you to work with a nursing home's staff and residents in mediating problems that arise. Volunteer according to your schedule. Time commitment can range from a few times a month to once a week.

ADDITIONAL INFORMATION: The Long-term Care Ombudsman Program is a federally mandated program wherein volunteers advocate for resident rights in nursing and assisted living facilities. It is jointly sponsored by city, county, and state agencies, with the lead agency being the Houston-Galveston Area Council and Area on Aging Ombudsman Program. Volunteers receive certification from the State of Texas, Department of Aging and Disabilities Services and are individually assigned to one nursing or assisted living facility. Volunteers have a wide flexibility in deciding whether the hours they put in would be on weekdays or weekends, during the daytime or early evening.

**Please go to the website to fill out a volunteer application.** http://www.h-gac.com/human-services/aging/ombudsman.aspx.

Thanks for your interest in being a Certified Volunteer Ombudsman!


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