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We are... An independent, non profit organization of air medical professionals, devoted to integrity and compassion, providing critical care to the sick and injured.
Mercy Flight Central was founded as a non-profit in 1992 to provide air medical services to residents of New York State and beyond. Since inception, the organization has served more than 13,000 patients and grown to approximately 50 employees. This includes bases of operations in the Finger Lakes and Central New York regions. The organization began operations as an advanced life support air ambulance service and has since expanded to become New York’s premier critical care air medical service with three helicopters staffed 24/7/365.
Mercy Flight Central provides the highest level of pre-hospital critical care to patients. Each helicopter is equipped with state of the art medical equipment that includes ventilators, monitors and ultrasonography devices. Nurse/paramedic teams are highly trained and are knowledgeable in critical care patient management and advanced medical pharmacopeia. Air medical teams care for critically ill and injured patients requiring advanced treatment and rapid air transport to specialized medical centers across the northeast. Volunteer medical control physicians are on call for medical direction at a moment’s notice. All of these elements together deliver to the scene of an accident a level of care that can be compared to that of a hospital’s emergency department.
The aircraft utilized in transports includes helicopters that can travel within a 150- mile radius of Mercy Flight Centrals’ base locations.