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We believe in: Unparalleled Customer Service: our best-in-class staff strives for continuous improvement by identifying and providing the services our residents and businesses need most. Free and Equal Access: all individuals have the right to choose for themselves what to read, hear, or view. Fiscal Responsibility: all decisions are weighed against the value added to the lives of our customers. A Focus on Arlington Heights: we are a part of the fabric of our community; all services are tailored to the unique needs of our residents and businesses.
The Arlington Heights Memorial Library strives to add value in our customers’ lives by:
- partnering with them to develop skills they need to succeed in all stages of their lives;
- helping local businesses and community agencies thrive;
- creating occasions for cultural experiences and discovery; and
- offering opportunities in Arlington Heights for gathering, learning, contemplating, creating, and finding inspiration.