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USA Cares exists to help bear the burdens of service by providing post-9/11 military families with financial and advocacy support in their time of need.
USA Cares serves to provide military and veteran families of all branches of service with financial support, while offering direction and advice along with a caring attitude. USA Cares typically provides support by way of insuring that the utilities stay connected, food is on the table, a roof remains overhead, the car is in the driveway, and provides job assistance. This is done in the form of grants, not loans. Assistance is paid directly to the service provider that is owed. Administrative Staff contact the family within 24-48 hours to discuss the request in detail. This "In-processing" allows the USA Cares contact to offer immediate guidance on ways the client can help themselves and determine "Cause and Need". This will determine the direction that the Family Resource Coordinator is to take in actually "working" the case. The Family Resource Coordinator insures that all the traditional sources of support from the Military organizations and agencies are exhausted, including local non traditional sources, before any USA Cares funding is considered. USA Cares is funded through the generous contributions of corporations, organizations, and individuals. "A Hand Up, Not a Hand Out" remains our pledge, along with protecting the privacy and dignity of our Military Families. All inquiries are sent directly to the Home Office through the website www.usacares.org or referred to the toll free number 1-800-773-0387