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Idaho Senior Medicare Patrols (SMPs) empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education. Idaho SMPs are grant-funded projects of the federal U.S. Department of Health and Human Services (HHS), U.S. Administration for Community Living (ACL).
Their work is in three main areas: Conduct Outreach and Education. SMPs give presentations to groups, exhibit at events, and work one-on-one with Medicare beneficiaries. In 2013 more than 1 million people were served nationally by the SMP program’s outreach and education efforts. Engage Volunteers. Protecting older persons’ health, finances, and medical identity while saving precious Medicare dollars is a cause that attracts civic-minded Americans. Receive Beneficiary Complaints. SMP makes a determination about whether or not fraud, errors, or abuse is suspected. When fraud or abuse are suspected, they make referrals to the appropriate state and federal agencies for further investigation. CCOA is a non-profit human services agency offering supportive and energy conservation services to Southwest Idaho. Senior and income-qualified assistane services, such as SMP, allow individuals and families to remain in their homes with dignity, safety, and independence.