Maryland New Directions

Cause Area

Employment

Location

2700 N. Charles StreetSuite 200Baltimore, MD 21218 United States

Website:

http://www.mdnewdirections.org

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Website:
http://www.mdnewdirections.org

Mock Interviewer (spring / summer)

May 25 - Jul 20 | 09:00 AM - 12:00 PM | Baltimore, MD 21218

At Maryland New Directions, we are always looking for professionals who are willing to give back to their community. Become a Mock Interviewer and help job-seeking clients of MND practice their self-marketing skills during employment training. We have all experienced the angst of preparing for and communicating during an interview. During the mock interviews, clients learn how to interview, build confidence and feel a sense of accomplishment in completing their specialized job training. Mock Interviews are held on select Thursdays from 9:00 am to 12:00 pm. How It Works: Mock Interviewers arrive at 9:00 am for a 30-minute orientation Conduct interviews for 3 to 5 clients Complete a brief feedback form for each client Participate in a group panel to share general feedback and answer client questions

Date Posted: Apr 24, 2023
Front Desk Volunteer Needed

Flexible Schedule | Baltimore, MD 21218

Help us create a welcoming environment by being the first point of contact for Maryland New Directions. While delivering exceptional customer service, the Front Desk Volunteer greets visitors, clients and employees, answers incoming calls, and responds to inquiries by providing information and directing visitors to appropriate resources. Responsibilities Greet visitors in a welcoming and professional manner Ensure clients and volunteers sign in Manage and direct visitors, guests and clients and notify staff of guests' arrival Answer incoming calls and transfer to appropriate staff Inform visitors or callers of the services that MND offers Register potential clients for appropriate program opportunities Distribute mail to appropriate staff Manage N.O.W. drop in computer lab hours by having clients register and notifying lab volunteers of their arrival during open lab hours Requirements Must have at least one year work or volunteer experience as a receptionist Develop a working knowledge of all services provided at MND Basic computer and typing skills needed Must be customer service and detail oriented Must have ability to use a multi-line phone console or be trained Must have the ability to communicate clearly, interact with a diverse population and remain flexible to the needs of the staff, volunteers and clients Availability MND is open Monday-Friday 8:30am-4:30pm Some regular hours will be assigned based on need and volunteer's availability Receptionist back up needed periodically for 2-4 hour shifts NOTE: Training will be provided prior to volunteering independently.

Date Posted: May 1, 2023

Organization Information

Mission Statement

To train and coach people facing career and life transition to overcome barriers, restore self-belief and acquire the skills and tools needed to secure employment.

Description

Maryland New Directions, Inc. is a private non-profit career counseling and job placement agency dedicated to helping individuals become self-sustaining through employment. Founded in 1973 as Baltimore New Directions for Women, the 44 year-old agency has helped more than 140,000 Baltimore job-seekers secure long-term employment.

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Maryland New Directions

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