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The City’s mission is to deliver excellent municipal services that support urban living and a sustainable city plan for the community's future and facilitate access to critical human services which result in financially sound city government and citizens getting services and value for their tax dollar.
Traditionally, the Human Rights Department focused solely on reactive enforcement through civil rights laws. We recognize there remain times when enforcement is necessary, and we encourage the public to report concerns about anything that may be a civil rights violation or that causes concerns in terms of how people are being treated in the community.
We also recognize that sometimes there are individuals and groups in our community who are not well connected and are looking for ways to get connected or to access services. We strive to identify needs and either connect people and groups to resources or mediate improvements in service delivery by City departments and/or community institutions.
Finally, we work with partners towards creating more sustainable solutions to civil and human rights issues.
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