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The organization has adopted the following Vision Statement to communicate both the purpose and values of our organization. For our employees, it will give a sense of direction concerning how they are to behave, degree of customer service that is expected and motivate them to achieve a higher level of professionalism. Shared with consumers, it will influence and define their expectations and understanding of why they should choose our organization to work with in resolving financial or housing issues. The Board of Directors foresee the challenge in this vision, not in the growth of our organization, but in training and encouraging all BDC's personnel to treat each client with the same care and level of communication.
Our vision is to develop a community of financially responsible individuals and families that will thrive for generations to come. Further, to promote and preserve decent, safe and affordable housing, through collaboration with our community partners, and regulatory bodies. BDC will remain dedicated to providing superior housing and financial educational services to those most in need.
BDC is dedicated to constantly refining our service delivery process, implementing new ideas, and maintaining a willingness to adapt to changing consumer needs, as we strive to remain one of the most respected housing, credit and debt counseling agencies by providing professional credit and debt management, reverse mortgage, loss mitigation and homeownership counseling in the Los Angeles County area. It is our desire to become known not only for the quality of our consumer education seminars and workshops, but also for our affordable housing activities. We are committed to: remain an active and vocal member of the community, provide continual reinvestment through participation in community revitalization activities and continue charity involvement in the development of affordable housing programs throughout Southern California.
Our long-term vision includes the incorporation of state-of-the-art technologies to improve the effectiveness and efficiency of our services, enabling the organization to operate a number of offices throughout the Southern California area.
House Counseling and input data in the system and filing documents
- Jose Navidad
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