Phoenix Community ToolBank

Mission Statement

Mission Statement
"The ToolBank stewards an inventory of tools for lending to charitable organizations to increase the impact of their mission-related efforts in the community."

Vision Statement
"The end of tool scarcity for America's volunteers."

Values Statement
The ToolBank achieves its mission and vision through:

Tool Stewardship - we will assertively steward ToolBank resources so as to maintain inventory value, promote long-term viability, and ensure responsible usage and care of the tools by the borrower.

Superior Customer Service - we will be accessible, professional, communicate clearly and execute with excellence and accuracy so as to exceed the expectations of all member agencies, volunteers, donors and visitors.

Accountability - we are committed to demonstrating integrity with resources, finances, and relationships with the expectation that member agencies, volunteers, network affiliates, and donors will do same.

Community Strengthening - we will act collaboratively to ensure the best interest of the community, its members, and the national ToolBank USA affiliate network to strengthen the ToolBank brand and mission.