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Flexible Schedule
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Buffalo, NY 14203
Responsible for general office support with a variety of activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate associates, as well as additional clerical duties. Provides callers with information such as office addresses, directions to locations, office fax number, Agency's website, and other related information. Greets and checks in vendors, visitors and clients. Responds to diverse client population and ensures professional interaction with clients, deals with client concerns and issues. *Must have COVID-19 vaccine.
Date Posted: Apr 17, 2023
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Flexible Schedule
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Virtual Opportunity
Responsible for general office support with a variety of activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate associates, as well as additional clerical duties. Provides callers with information such as office addresses, directions to locations, office fax number, Agency's website, and other related information. Greets and checks in vendors, visitors and clients (when applicable). Responds to diverse client population and ensures professional interaction with clients, deals with client concerns and issues. *We are looking for multiple long-term volunteers to cover a half day, a full day or even a couple of hours each week. *This opportunity can be done at home or in the office. *Must have COVID-19 vaccine if working in the office.
Date Posted: Apr 17, 2023
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Flexible Schedule
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Virtual Opportunity
SUMMARY: SSI/SSDI Outreach, Access, and Recovery (SOAR) is a model used nationwide designed to help individuals experiencing or at risk of homelessness who have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder apply for Social Security disability benefits. Access to SSI/SSDI can be a major tool in recovery, both from mental illness and homelessness. With the income support and health insurance that SSI/SSDI provides, individuals are able to meet their basic needs, maintain housing, and pay their bills. As a result, they are more likely to keep appointments and engage in treatment. The end goal of the SOAR Specialist is to assist each client in obtaining SSI/SSDI benefits in under 100 days all while providing case management services that will help further the stabilization goals of the client. ACCOUNTABILITIES/ RESPONSIBILITIES: The SOAR Specialist will report to the Housing Program Manager, and will work closely with the SOAR Case Manager, as well as the housing team (Rapid Re-Housing and Prevention) throughout the process and help identify any clients who may qualify for their services. The SOAR specialist will also work with other community agencies to ensure they are aware of the SOAR services available to their specific population as well as help assist/develop SOAR programs for their agencies, if needed. The position is responsible for a shared caseload and will require the candidate to make independent responsible decisions in service delivery with continued supervisory guidance. The position requires someone who is organized and has an ability to prioritize tasks quickly. The SOAR Specialist must be able to work in the community and meet individuals experiencing homelessness where they are. This position prefers experience working directly with individuals experiencing homelessness who have a serious mental illness and/or co-occurring substance use disorder, as well as evidence of ongoing training and education in related areas such as mental illness, substance abuse, and/or homelessness, and a valid state driver’s license with a clean driving record. This position requires an ability to work in non-traditional settings and unstructured environments. SOAR training is a plus. The SOAR Specialist will also attend any trainings/certifications as required by the state. ESSENTIAL FUNCTIONS Work collaboratively alongside the Lead SOAR Specialist Coordinate case management services with partners and help with providing case management services to individuals when needed Complete interviews with individuals to gather information to complete SSI/SSDI applications Gather medical records and other information to complete SSI/SSDI applications, including additional interviews as needed Write and edit SOAR Medical Summary Reports for individual applications Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for the application Accurately maintain paper files for all clients enrolled in the program Document all links to services and treatments in HMIS, and enter call case notes and other assessments into HMIS in a timely fashion Case advocacy and collaboration with SSA, DDS, and other medical providers Participate in weekly case conferences with the Housing team Participate in local/national SOAR committee meetings Comply with the Agency’s Compliance Program, Code of Ethics, laws, regulations, and ethical standards applicable to your job duties POSITION QUALIFICATION REQUIREMENTS Excellent interpersonal and communication skills Compassionate self-starter with an eagerness to learn Ability to prioritize multiple tasks and meet frequent deadlines Superior organizational skills and attention to detail Computer experience, including troubleshooting and problem solving and proficiency in MS Office applications (Word, Excel) and database management Good writing skills and the ability to analyze extensive data and create written reports with accuracy and brevity Ability to maintain professional boundaries and engagement skills with a challenging population and in non-traditional work conditions HELPFUL EXPERIENCE Evidence of ongoing training and education in related areas such as mental illness, substance abuse, and/or homelessness Lived experience of homelessness or mental illness Familiarity with Social Security Administration’s Listings of Impairments Cursory knowledge of medical and psychiatric terminology and ability to write using the same Experience with providing outreach and successful engagement to a diverse population, includes working with clients, developing trust, and conducting interviews in non-traditional settings and unstructured environments Work Conditions, include but are not limited to: Frequent travel for the purpose of meeting with clients by foot, car, or other means appropriate to making contact with the population Must be able to adjust to the environment of the target population including making visits to encampments, shelters, and personal living environments when needed Physically able to participate in training sessions, presentations, and meetings Opportunity for remote work is available
Date Posted: Apr 17, 2023
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Flexible Schedule
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Batavia, NY 14020
The Home Visitation/Friendly Phones Program is a volunteer based social-visit program in Genesee County which offers friendship to isolated seniors age 60+ who live independently, or with family, in Genesee County. This program traditionally offered free in person visits to isolated seniors; however, during COVID, the initiative was made to offer a phone call program and this option continues to be offered as an option to clients who choose to receive either a phone call or if appropriate, a home visit from a volunteer. The goal of these weekly visits or phone calls, is to bring a sense of social connectivity and friendship to the program member and volunteers who take the time to reach out to their neighbors. Qualifications: Volunteers must be willing to be interviewed, provide proof/copy of vaccination, provide two references and be background checked and trained prior to assignment Must be at least 21 years of age Must exhibit mature, responsible behavior, and understand the need for client confidentiality Must be able to communicate verbally with the client, caregiver and program specialist Must have reliable transportation to and from the client’s home Must be willing to provide weekly visit reports on a timely monthly basis to the program specialist
Date Posted: Apr 17, 2023
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Flexible Schedule
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Lackawanna, NY 14218
In need of volunteers to help unload trucks and put away food on Tuesdays from 10:30am - 1pm at the Lackawanna Food Pantry. Must be able to lift and carry more than 20-30 pounds. COVID-19 vaccine required.
Date Posted: Apr 17, 2023
