Description
About the Hackney Pirates and the Shop of Adventures
The Hackney Pirates is an enterprising charity working to develop the literacy and real-world skills of local young people. We run daily learning sessions with young people between the age of 9 and 12. We take an innovative approach to improving the learning of pupils who need extra help.
The Shop of Adventures is a high street book shop, gift shop and café on Kingsland High Street that funds the work of the Hackney Pirates. It is a place where the local community come to have their own adventures and to learn about the work of the Hackney Pirates. We sell adventurous products and artwork sourced locally as well as creative products produced by the Young Pirates themselves.
About you
We’re looking for enthusiastic individuals that want to give something back to their local community. Ideally you will have the following experience and skills:
Essential
Ability to get on well in a team
Good communication and interpersonal skills
Basic numeracy skills
Desirable
Retail or customer service experience
Experience with handling cash and credit card transactions
Previous experience of working in a not-for-profit or voluntary environment
Please note that as part of our safeguarding policy we will require you to complete a DBS check in order to volunteer for the Hackney Pirates. We have an open and fair equal opportunities policy so please do get in touch if you have any questions about this.
What the role involves
We appreciate any time that you can donate to the Hackney Pirates. In order to concentrate our resources we would ideally like a commitment of a minimum of 3 hours a week, for at least 3 months. Shifts will take place between 10.30am and 7.30pm Tuesday to Friday and between 10.30am and 6.30pm on Saturdays and 11.30 and 6.30 on Sundays.
Some typical tasks will include:
Providing an excellent level of customer service, helping customers find the gift they need
Processing sales transactions by cash and credit card
Ensuring that the shop is presentable and well merchandised
Working with café staff to process quick transactions and offer excellent customer service
Talking to supporters about the work of the Hackney Pirates, providing information about volunteering and donating
Being aware of the general security of the shop
What you will get from us
Our dedicated volunteer network is key to the work we do and we want to show our appreciation with the right support. In return for helping the Hackney Pirates you will:
Receive relevant training and support for your role
Have a dedicated supervisor that can help you with your development
Learn new skills and gain valuable retail experience
Meet other volunteers in the shop and at social events
What to do next
If you are interested in volunteering in the Shop of Adventures please email laura@hackneypirates.org for a application form.
Thank you for your interest and we look forward to hearing from you soon.
