Through access to information, education, and medical services, HQ seeks to reduce health disparities and improve the sexual health and wellbeing of all--making a real difference to people’s lives--one client at a time. HQ’s local sites and affiliates are located in Beverly, Haverhill, Lawrence, Lowell, Lynn, and Salem.
HQ is Caring
Clinicians and staff address the whole person with compassion, respect and without judgment. We screen for violence and coercion, talk about personal well-being, goals for future including school or career, and motivate each client to keep safe and healthy.
HQ is Knowledgeable
HQ’s experienced clinicians provide expert medical care, information; education and counseling to help adults and teens make informed decisions about their bodies, sexuality, and lives. Every client receives specialized and compassionate care and respect. As a condition of our state and federal funding, HQ adheres to the highest standards of care and best practices, ensuring that services are voluntary, confidential, culturally and linguistically appropriate, affordable and effective.
HQ is Confidential
HQ is committed to confidentiality and privacy. Many insured adolescents and adults seek low or no cost care because they want to keep their visits confidential and out of health insurance records. Without HQ, many of these clients would otherwise forego these health promotion and prevention services.
HQ is Accessible
Barriers are particularly pronounced for those disadvantaged by age or income. HQ’s health sites are strategically located in the most disadvantaged communities in the northeast region with the greatest health disparities.
HQ’s health centers are often the entry point into the health care system. Nationally, 6 out of 10 women who obtain care at a publicly funded reproductive and sexual health center, like HQ, consider it their usual source of medical care, and 4 in 10, report that such a center is their only source of care. In 2010, more than 351,830 women in Massachusetts were in need of publicly supported contraceptive services and supplies.
While more and more MA residents have affordable health insurance, 1 in every 3 of our clients walks through our doors without health insurance. It will take time to ensure universal coverage. In the meantime, we continue to provide quality care regardless of ability to pay.
Since 1970, our work has helped disadvantaged women, men and teens plan their families and protect their health. In addition, our work has had important public health consequences for women and their families; has advanced women’s self-sufficiency and their education, social and economic opportunities and outcomes; and saved taxpayers hundreds and thousands of dollars. We rely solely on grants and private donations to keep our fees low and provide the highest quality care. Insurance reimbursement and discounted fees from clients covers only 30-50% percent of the costs of providing services.