Our mission at Maple Grove Hospital is to inspire each other to give our patients and their families compassionate, remarkable care.
Since December, 2009, Maple Grove Hospital has been a leader in providing exceptional, compassionate care for individuals in the northwest metro area. Already an award winning hospital, we are an innovative new source for care that offers so much more than you expect.
We believe exceptional care lives in the details.
It’s about what patients need and how we respond--to everything from how relaxed patients are to whether patients are getting the information they need to make informed choices.
It recognizes that little things, like the fact that less noise and intrusion mean greater comfort and a greater ability to heal.
It empowers patients to be here on their own terms, making choices tailored to their unique needs.
It’s a setting that’s both high-tech and high-touch, leading-edge and community-based.
I am so proud to be a part of the team at MGH. As a volunteer, that's what you are: a valued and important part of the hospital. This place is notable not only for its quality in health care, but for the attitude with which we do so. Working as a unit attendant in the Intensive Care Center/Medical Surgical Center lets me see firsthand how patient comfort is just as important as patient health; my duties extend to acts like bringing a cold patient a warmed blanket or checking ESPN for their football team's scores.
I'm a junior in high school, so shifts twice a month is ideal for me, but there is the option to pick up extra shifts! Volunteer coordinators are very friendly and were willing to work with me when I participated in the school musical and had to finnagle my shift schedule to make everything work.
I could list more benefits of volunteering at MGH like the satisfaction of helping others or top-notch cafeteria, but none compare to the reward of the smiles you'll receive.
MGH is a unique institution in that it truly exhibits an interest not only in top flight patient care, but also in every individual associated with it. This atmosphere results in a synergy of
service which results in well treated patients. There is a desire on everyone's part to make the patient experience the best it can be. I'm constantly impressed with the friendliness of everyone as I come into contact with them. A smile and warm greeting is the norm regardless of whether a person is known or not.
I find it rewarding to be a part of MGH. It provides a positive atmosphere where my helping others results in personal satisfaction.
Volunteering at Maple Grove Hospital has been a great experience. The staff is supportive, and really look at volunteers as an extension of their teams. "Thank you" and "you really make a difference" are phrases heard a lot, whether you are working directly with patients, or in a behind the scenes type of role. The guiding principles are demonstrated every day, with volunteers and employees assuring that patients receive exceptional care. My volunteer time is my way of giving back, and using my skills to help where it is needed. I feel that I am valued and appreciated by everyone I interact with. I would recommend to anyone who is thinking about volunteering, to check out what Maple Grove Hospital has to offer.
The Maple Grove Hospital is a phenomenal place to volunteer. I have served as both a Guest Services Aide and a Family Birth Center Concierge for almost a year as a youth volunteer, and I could not be more pleased with my experience. I knew I had chosen a great place to volunteer after my first shift when I received more smiles in three hours than I had all week. There is a unique, inviting atmosphere at the hospital that I have yet to find anywhere else. The staff members are incredibly helpful, and it is clear that they have a deep commitment to their guests' and patients' comfort. Constantly looking for ways to improve, the hospital staff has impressed me with its dedication. The staff also respects and appreciates its volunteers, and there is a genuine camaraderie among the volunteers that makes me feel welcome and valued. I have enjoyed my time at the hospital from the moment I began to volunteer there, and I could not be more proud to be a member of the team.
In wishing to use available time to make a difference, I could not be happier having started volunteering for Maple Grove Hospital. in a way unlike most other hospitals, the level of tasking and integral involvement allows the health care team much more time for patient commitment and it shows in the patient-experience rating of this great hospital. With diverse roles a volunteer can pursue and a flexible, positive coordination staff and system - its as easy as it is gratifying. You can probably relate when I say how nurses who go the extra mile make such a difference. MGH nurses do. I've seen it with my family, my friends and patients in my weekly shifts. Volunteers help make it possible for them to give that extra care.
My wife and I raised our family in Maple Grove and now that our children are mostly grown, we both decided to volunteer at Maple Grove Hospital. My wife prefers to volunteer in a more behind the scenes capacity so she spends her time every other week helping with some administrative duties. I volunteer in the Emergency Room and the Procedural Care Center. I feel like I am part of the health care team and my efforts are greatly appreciated. I know that my contributions frees and allows the medical staff to spend more time directly helping patients. I spends three hours a week of my time helping the staff. If I need to cancel or reschedule my shift it has always been easy for me to do so. There are always many other opportunites that are available for me to sign up for depending on my availability and interests. We have also had three other members of our family volunteer their time as teenagers and it was a wonderful experience for them too.
This hospital incorporates a very unique culture among their co-workers. It is one of the most friendly, and "what can I do for you" places to work! As a volunteer, I felt I was treated with as much respect as a paid employee. You can feel the camaraderie everywhere you turn-people helping people! I absolutely loved working at the hospital entrance and encompassing the vision, "together, delivering health care as it ought to be". Friendliness, responsiveness, compassion, sense of urgency....these, and many more describe Maple Grove Hospital. I have moved out of state, and am anxious to find an opportunity to bring so many things from Maple Grove Hospital, to my next volunteer assignment! Thank you, all, for a wonderful experience, and I will never forget all that I have learned from you!