To provide professional services to people who encounter problems beyond their control related to separation from home, family, financial and social support systems. Clients include travelers in need of social service assistance, experienced travelers who encounter unforeseen difficulties, and those inquiring about services. Travelers Aid Washington DC is a program of Travelers Aid International. The program was started in 1913 at Union Station. Currently, volunteers staff desks at Union Station, Ronald Reagan Washington National Airport and Washington Dulles International Airport. Travelers Aid works with the Washington Metropolitan Airports Authority to provide information and direction services.
Airport Volunteers work at the Travelers Aid Information Desks and in the new Mobile Guide Program. Volunteers will connect passengers with airport services such as paging, lost & found, Internet access, ground transportation and answer questions about the Airport and National Capital Area. Travelers Aid will provide training - classroom and on-the-job with experienced volunteers. You will learn about airport and airline operations as well as regional facts. Themed attire and courtesy parking are also part of the package.