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HICAP'S mission is to provide accurate and objective counseling, advocacy, and assistance with Medicare, health insurance, managed care, long term care,and related health coverage plans for Medicare beneficiaries, their representatives, or persons imminent of Medicare eligibility, and educate the public on Medicare and health coverage issues.
The Health Insurance Counseling and Advocacy Program (HICAP) is a special program within the California Department of Aging (CDA) which is committed to providing the highest quality health insurance counseling and advocacy services for Medicare beneficiaries in California. Program standards and procedures are established by CDA. At the core of this service are the special people who voluntarily give their time to help others. To ensure understanding on the part of both the volunteer and the HICAP Grantee agency, this Agreement has been prepared