• Heartland Home Health and Hospice Heartland Home Health and Hospice


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Mission Statement

Why We Are Who We Are.

We, the employees of HCR ManorCare, are dedicated to providing the highest quality in health care services. By ensuring that patients and residents live with the greatest dignity and comfort possible, we will establish HCR ManorCare as the preeminent care provider, committed to standards of performance which serve as the hallmark of the industry.

This level of performance will require:

  • Employee commitment to excellence in health care.
  • Attractive, highly functional facilities.
  • Clear, appropriate and measurable performance targets.
  • A healthy working atmosphere based on sound, uniform policies; clear direction and lines of authority; a responsive management; and unsurpassed employee training.
  • Satisfying the needs of our most discriminating customers is the truest indicator of how well we are meeting these standards. By meeting them consistently, we will further the success of this enterprise and enhance the future for us all. As members of the HCR ManorCare team, our exceptional performance will create the greatest possibility for personal development and recognition. Through our success, the company will continue to grow and broaden its opportunities in diverse health care markets.


Caring for the community doesn’t end at the doors of our facilities. Both corporately and individually, HCR ManorCare gives back to the communities we serve through HCR ManorCare Gives, a multi-faceted philanthropic initiative representing our commitment to patients and residents, employees and communities at large.

Through HCR ManorCare Gives, we open our hands and hearts to those in need in a number of ways. The Employee Volunteer Grant Program, Employee Matching Gift Program and Corporate Office Charitable Event Giving Programs enable the people of HCR ManorCare to make giving more personal.

The Community Care Fund provides financial support to local, nonprofit organizations that work with us to provide special services to our patients and residents to help them live life to its fullest. Employees select which organizations will receive funding.

The Heartland Hospice Memorial Fund relieves the financial pressures experienced by patients and their families who are coping with terminal illness and its aftermath.

In the wake of unexpected catastrophic events such as natural disaster or serious illness, even our own employees can use a hand. The Hug Fund is a partnership of employees helping employees who have an urgent financial need.



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