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The New Mexico Aging and Long-Term Services Department (ALTSD) provides accessible, integrated services to older adults, adults with disabilities, and caregivers to assist them in maintaining their independence, dignity, autonomy, health, safety, and economic well-being, thereby empowering them to live on their own terms in their own communities as productively as possible.
The New Mexico Aging and Long-Term Services Department is dedicated to promoting the independence and dignity of older adults and people with disabilities. Our programs empower vulnerable communities and their families through direct advocacy and counseling services. Through the Long-term Care Ombudsman Program, we provide a voice for long-term care residents at a time in their lives when they are particularly vulnerable. A corps of more than 100 dedicated Ombudsman volunteers statewide assist residents by providing advocacy, and other supports to ensure that residents receive the care they deserve. Through our Senior Medicare Patrol (SMP) and the State Health Insurance Program (SHIP), we assist Medicare beneficiaries navigate complex health care situations. We provide consumers with objective counseling and options, so that they can make informed decisions about their health care. We work to empower people through direct advocacy and community education. Our trained team of volunteers have provided hundreds of New Mexicans with direct peer-to-peer Medicare counseling support, facilitated community presentations about important Medicare issues, and tabled at community health fair events to educate the public on important state programs.