The mission of Travelers Aid - Dallas/Fort Worth is to provide information and social services to the DFW Airport community and surrounding communities. The agency serves clients through two programs: Client Intervention and the Visitor Information Program. The agency also operates the lost and found for the Dallas/Fort Worth International Airport.

Information about area attractions, airport services, shops and restaurants is available at information booths located in each terminal and a special visitor information center in Terminal C. Volunteers are available to assist passengers and their parties, and to provide additional information about things to do and see in the area. Maps, brochures and airport materials are available.