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We ensure that health care consumers have a competent, committed and compassionate consumer-focused network of staff and volunteers who provide accurate and objective information through innovative community programs at the state and local level. We promote fairness and quality, and empower consumers by facilitating solutions to individual and systemic health benefits problems.
The goals of SHIP are:
*To educate people with Medicare, their families and caregivers about health insurance coverage and benefits, consumer rights, insurance industry performance, and consumer safeguards.
*To provide one-to-one counseling to consumer in understanding their health insurance coverage benefits.
*To protect consumers from fraud, misdirected collection agencies, and unlawful or overzealous providers.
*To empower consumers to make informed choices about health insurance and Long-Term Care options, affirme their rights, and bring about system changes.
Core functions: beneficiary assistance & education; training, resource materials, technical assistance & research; media & promotions; policy development & long-term planning; performance measures, data collection & reporting; communications & networking; grant administration & program development.
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