Children's Hospital of Philadelphia (CHOP) strives to be the world leader in the advancement of healthcare for children by integrating excellent patient care, innovative research and quality professional education into all of its programs.

The key elements of family-centered care are:

• Recognizing that the family is the constant in the child's life
• Facilitating family/professional collaboration at all levels of service delivery
• Honoring the racial, ethnic, cultural, spiritual, and socioeconomic diversity of families
• Recognizing family strengths and respecting different ways of coping
• Encouraging family-to-family support
• Sharing with families, on a continuing and supportive basis, complete and unbiased information
• Understanding and incorporating the developmental needs of infants, children and adolescents into the delivery system
• Implementing policies and programs that provide emotional and financial support
• Designing accessible service systems that are flexible, culturally competent and responsive to family-identified needs

http://www.chop.edu/index.html

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