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SHINE (Serving Health Insurance Needs of Elders) empowers Florida's Medicare beneficiaries to reach informed decisions regarding health insurance, long-term care planning and prescription assistance by offering individual counseling and group presentations. These free and unbiased services are provided through a network of volunteers who maintain and respect the privacy and personal needs of all served.
Begun in 1993, SHINE is an award-winning, volunteer-based program that empowers Florida Medicare beneficiaries, their caregivers and/or family members to make informed decisions about Medicare and other health insurance issues, including prescription assistance and information regarding long-term care insurance and planning. Counseling services are provided free of charge by volunteers who uphold client confidentiality and provide information and unbiased advice.
SHINE volunteers receive intensive training, provide individual counseling, education and assistance at SHINE sites, via telephone and over the Internet. SHINE volunteers are also available to make group presentations on a variety of health insurance-related topics.
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