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We believe that our mission is to enrich lives. That begins wit every life we encounter: our employees, our patients, and those wwho love and care for them, the communities in which we operate, our stakeholders and those who are yet to become our customers.
Hospice emphasizes quality of life and also stresses human values that go beyond the physical needs of the patient. The hospice focus is no longer on cure but rather on comfort.
Admission and treatment is delivered without discrimination of race, color, religion, age, sex, marital status, contagious diseases or sexual orientation.
Heartland Hospice can help when the prognosis is down to months and is certified by a physician. Since hospice care is a covered benefit under Medicare and Medicaid and many private insurance plans, the staff will help the patient to determine what benefits they are qualified to receive.
Service and support to patient and family is round the clock (24 hours a day and 7 days a week). It is flexible regarding time, place, and any other matters concerning family and patient. Care is often in the patient's home and can be extended to skilled nursing centers, assisted living facilities and hospitals.
The hospice team consists of highly trained and caring health professionals:
Medical Director, Attending Physician, Registered Nurses, Paraprofessionals, Certified Nurses Aides, Social Workers, Spiritual Counselors, Bereavement Counselors and Volunteers
Additional services are: homemakers, physical therapists, occupational therapists, speech therapists, dietary counseling and psychological counseling.
Bereavement support is provided to the patient's loved ones for 13 months or more after the patient expires. Customer satisfaction is guaranteed. Patients and family are free to call the Director of Operations at the local office or our corporate Care Line for any service complaints or comments.