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Mission Statement

CLAIM is Missouri's State Health Insurance Assistance Program (SHIP). Trained counselors provide free unbiased advocacy, education and assistance to persons with Medicare and those who help them to make informed decisions about Medicare and related health issues needs.


CLAIM answers questions about Medicare for Missourians.

CLAIM stands for "Community Leaders Assisting the Insured of Missouri." We have been the official State Health Insurance Assistance Program (SHIP) for Missouri since 1993.

We are a nonprofit organization & all of our services are free, unbiased & confidential. We are not an insurance agency. We do not sell anything & our counselors do not ask Missourians for money.

CLAIM has more than 275 volunteer counselors throughout Missouri providing local Medicare counseling in their communities & we are looking for volunteers in your community. Volunteers receive extensive training by participating in a 3-day comprehensive Medicare training course, as well as by completing an additional 12 hours of continuing education training annually.

Volunteers help Missourians work through & understand Medicare options, benefits and/or changes. CLAIM counselors can assist with a wide variety of topics and concerns. To find out more, visit our website at www.missouriclaim.org

CLAIM is funded by the Administration for Community Living (ACL) grant through the Missouri Department of Insurance, Financial Institutions and Professional Registration. Services are provided by Knowledge Management Associates, a non-profit founded by Primaris.


Average Review 2 reviews

Would you recommend CLAIM?

by Marquitta B. from MO (November 30, 2015)
I currently work for a managed care organization. Unfortunately, this is a conflict of interest according to CLAIM (Community Leaders Assisting the Insured of Missouri). Although I understand the program exclusion criteria, I believe my background in managed care would have been an asset the company. In addition, I probably would have learned a lot.
by Mary O. from Poplar Bluff, MO (June 25, 2009)
Any organization that can promote and assist the elderly and less fortunate to navigate their way through the system gets my vote. It is my belief, that with minimal instruction, I can be an asset to this organization. I am 54 years old female, married, and the mother of 2 grown children. My 22 year old son is currently employed my the Mo. Army National Guard. My 29 year old daughter is a school teacher. I also have a strong desire to assist our troops in any way possible. Thank you for your consideration. Sincerely, Mary Sue Oliver