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To empower consumers by giving them a voice of their own. We strive to protect the consumer through our proven process of mediation and intervention. We also educate consumers about the most current consumer issues such as fraud, scams, identity theft, credit and debit issues and online privacy. Each office is paired with a media outlet which gives the consumer a voice much larger than their own.
Volunteers deal directly with clients to resolve issues and to fight back against deceptive business practices. Working one day per week for 5-6 hours volunteers answer hotlines and mediate consumer problems. Training as a volunteer professional is provided and is ongoing.
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