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The Montgomery County Long Term Care Ombudsman Program serves over 7,700 people living in 34 Nursing Homes and 190+ Licensed Assisted Living Facilities in its jurisdiction.
The program is designated by the Maryland Department on Aging to operate within the Department of Health and Human Services, Aging & Disability Services. It receives federal, state, and local funding to accomplish its mission of maintaining regular presence and access to services for residents of nursing homes and licensed assisted living facilities. The program supports a cadre of volunteer ombudsman representatives which has received national recognition. As advocates for long term care residents, the staff and volunteers seek to resolve problems, replicate best practices, research current issues and trends, and convey relevant information about topics that promote the highest degree of quality of life and care.